Money-Back Guarantee at Propane Fridge Expert
At Propane Fridge Expert, your satisfaction is our priority. We understand the importance of feeling confident in your purchase, especially when it comes to investing in a propane refrigerator or other appliances. That’s why we offer a comprehensive Money-Back Guarantee to ensure your peace of mind.
Our Guarantee
We offer a 30-day Money-Back Guarantee on all our products. If for any reason you are not completely satisfied with your purchase within 30 days of receiving your propane refrigerator, freezer, or any other item, you can return it for a full refund. We stand behind the quality of our products and want you to feel secure in your decision.
How It Works
1. Contact Us:
If you are not satisfied with your purchase, please contact us within 30 days of receiving your item. You can reach us by phone at +1 (772) 207-9455 or email at support@propanefridgexpert.com.
2. Return Authorization:
Our customer service team will provide you with a Return Authorization Number (RAN) and detailed instructions for returning your product. Returns will not be processed without a valid RAN.
3. Prepare Your Product:
Ensure the product is in the same condition as when you received it, including all original parts, accessories, and documentation. Any damage or modifications to the item may affect your eligibility for a refund.
4. Return Shipping:
You will be responsible for arranging and covering the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of your product.
5. Inspection:
Once we receive the returned product, our team will inspect it to confirm its condition and completeness.
6. Refund Processing:
Once the return is approved, we will process your refund to the original payment method within 5-7 business days. Please note that shipping and handling fees are non-refundable.
Exclusions and Limitations
Customized or personalized products are not eligible for return under the Money-Back Guarantee.
Items must be returned in their original condition, without any damage or modifications.
The Money-Back Guarantee is only available to the original purchaser and is non-transferable.
Returns must be initiated within 30 days of receiving your purchase.
Questions?
If you have any questions regarding our Money-Back Guarantee or need assistance with the return process, please contact us. Our customer service team is here to support you every step of the way.
Contact Information
Phone: +1 (772) 207-9455
Email: support@propanefridgexpert.com
Store Address: 40 N Altadena Dr, #201 Nina St. Pasadena, CA 91107, United States
Thank you for choosing Propane Fridge Expert. We are committed to ensuring that your experience with us is exceptional!